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Posted
3 February 2009 @ 5pm

Tagged
iPhone

Using iPhone with Shaw E-mail

You bring home your shiny new iPhone 3G, and one of the first things you want to do it hook it up to your email account. If you have a Shaw email address, you may experience some problems, specifically with sending email from iPhone.

Shaw does not allow anyone outside their network to use their outgoing mail servers. If your computer (or iPhone, via WiFi) is connected at home, through your Shaw cable modem, you are “on their network”, so all is good.

However, if you are using the EDGE or 3G network on iPhone, outgoing mail will not work.

The solution is to use an alternate, non-Shaw SMTP server for sending mail1.

There are several public SMTP servers available, including one from Rogers. Here are the settings that should work for sending & receiving email to your Shaw account.

Settings > Mail, Contacts, Calendars > POP account

Incoming Mail Server

  • Host Name: pop.shaw.ca

Outgoing Mail Server

  • SMTP: smtp.rogerswirelessdata.com

  1. The default server settings on iPhone (from Rogers) do generally include the Rogers SMTP server as a backup in the “Other SMTP Servers” section. So it should fail-over if the Shaw server doesn’t work. In practice, this doesn’t always seem to happen. 


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